How to Upload Images / Videos / Logos / Favicons

Created by Belinda Henry, Modified on Mon, Jul 10, 2023 at 7:00 PM by Belinda Henry

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How to Upload Images / Videos / Logos / Favicons

When talking about media in the system, it is important to know what types of media and formats are supported. In this guide, you'll learn how to load files to the Media Folder and file upload recommendations.

 

Navigate To The Sites Tab

 

Go To Media

 

Click on "Open Media Folder"

 

Click on "Upload File"

Then upload the file from your device. These are the recommended dimensions for your logos:

  • Logo: 640x640 (without background)

  • Favicon: 32x32

 

What Are The Allowed IMAGE Sizes and Formats?

Within the Media Library, the file types supported have a file size limit of 30 MB.

 

File Type

Extension

PNG

png

JPEG

.jpg, .jpeg, .jfif, .pjpeg, .pjp

GIF

.gif

WEBP

.webp

SVG

.svg

ICON

.ico, .cur

TIFF/X-TIFF

.tif, .tiff

 

 

What Are The Allowed VIDEO Sizes and Formats?

The file types supported have a file size limit of 4 GB.

 

File Type

Extension

avi

.avi

QuickTime

.qt, .qtc, .mov, .moov, .moov

Ogg video

.ogv

WebM video

.webm

MP4 video

.mp4

windows media video

.wmv, .asf

 

What Are The Allowed DOCUMENT Sizes and Formats?

The file types supported have a file size limit of 30 MB.

 

File Type

Extension

pdf

.pdf

text

.rtf, .txt

Word Doc

.doc, .docx

ppt

.ppt, .pptx, .pptm

Excel

.xls, xlsx, .xlsm, .csv

 

What Are The Allowed AUDIO Sizes and Formats?

The file types supported have a file size limit of 3 MB.

 

File Type

Extension

aif

.aif, .aiff, .aifc

Windows Audio

.wav

Ogg

.oga

midi

.midi, .mid

WebM audio

.weba

 

 

 

 

 

 

 

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