Social Planner Reconnect

Created by Belinda Henry, Modified on Wed, Jul 12, 2023 at 3:24 PM by Belinda Henry

   

Social Planner Reconnect

This feature enables multiple administrators of pages or groups to reconnect, regardless of who initially connected the social account.

How to Reconnect

Go to Marketing > Social Planner and click on the gear icon. Choose the Social Account you want to reconnect and click the “Reconnect” button. 

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Account Expiration

Whenever the account expires, both you and other multiple administrators can reconnect the account after receiving a notification about the expiry.

Notify Expiry

Go to Social Planner Settings and click “Notifications”. Set up the expiry notification by selecting the user/users who should receive email notifications when a social account connection has expired and how often. 

 

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