How To Configure Your Appointment Confirmation & Notifications

Created by Belinda Henry, Modified on Sat, Jul 8, 2023 at 1:55 PM by Belinda Henry

   

This is the one of the last steps to getting your calendar up and running! Once you've configured your confirmations, your clients will find it very easy and straightforward to book appointments with your team.

Go to Settings.

Click on the "Settings" menu.

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Go to "Calendars". Choose the calendar you want to edit. Click the 3 dots and select “edit”.

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Click “Confirmation” from the top menu.

In "Form Settings" you can leave the default form you have there and this option will show a very basic contact form (full name, email & phone number) once someone books a time.

You can also use any form from the form builder to gather more information from your clients.

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Edit Notification & Additional Options

Choose the notification options in "Notification & Additional Options". We recommend you leave all of them on, especially the "Let the calendar autoconfirm" option.A screenshot of a computer 
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Edit Additional Notes

Customize your "Additional notes", you can add more info for your reference.

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Edit Thank You Message

You can choose between having the default thank you message or a custom one.

Click on the "Custom Thank You Message" button.

In the text box below, type in the message your clients will see after they schedule a time on your calendar.

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Save the Changes

Click on "Complete" after you've finished editing to save the changes.

And you're all set! Any time you want to edit or update your calendar preferences, follow these 3 simple steps.

 

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